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Order Lifeline Home Phone

Lifeline operator

The FCC requires that all Lifeline applicants complete a Lifeline certification form and provide proof of their eligibility.
On-line ordering is not currently available for your state. Please call our Sales line to place your order.

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Lifeline Certification Form

Each applicant for Lifeline assisted phone service is required to submit a signed Lifeline certification form. You can get a Certification form here to print and return to us. Or, one can be sent to you.

Proof of Eligibility

You can qualify for Lifeline assistance if you are currently enrolled in a government assistance program (like SNAP, food stamps, SSI, Medicaid, etc. see requirements here), or based on your total household income. You must provide proof of your eligibility (approved forms of proof are listed below). You can submit a picture or scan of an acceptable document / card or a pdf file, etc. Only one form of prooof is required. We cannot activate your service until we have your proof.
To submit your proof, you can email it, fax it, mail it, text it, or upload it. If you have it available, come back to this page after you've completed your order over the phone and go here to provide proof to us (or click "Submit Proof" in the navigation bar at the top of this website). Make sure to record your new account number received during the ordering process and enter it when you submit your proof document.

Click the button below for more information on proof requirements and on how to submit it.

Provide Proof Documentation